Doctors Access HIPAA Information

At Doctors Access, the confidentiality of our customers' data is a fundamental concern, and thus we have taken a number of technological and administrative steps in order to protect such data. The Doctors Access suite of software products include a number of security mechanisms designed to permit only the sender, recipient and Doctors Access authorized personnel to have access to the data passing through our system. In addition, Doctors Access has a policy requiring all employees to read and sign a confidentiality agreement. This agreement states that the employee understands that we process confidential data, and that the employee agrees not to directly or indirectly disclose any information in an inappropriate manner. Doctors Access aggressively enforces this and other agreements applicable to confidential data. Confidentiality obligations are also an integral part of our business and trading partner agreements with entities to which we transmit transactions or from which we receive transactions, such as clearinghouses. Doctors Access will neither pursue nor knowingly retain a customer relationship with an entity that is either unwilling or unable to comply with reasonable privacy and confidentiality obligations.

Doctors Access recognizes that the transfer of medical data must be carried out in a manner that minimizes the risks of inappropriate disclosure and that safeguards the privacy and confidentiality of data that may identify individuals in their roles as patients and consumers. We are currently using the new HIPAA compliant BCBS, Medicare & WebMD Bulletin Boards.

Doctors Access' corporate policy is to observe all existing state and federal laws and regulations relating to the transmission, storage, and access to records and other health care data, and to maintain the confidentiality of patient-specific information. Therefore, Doctors Access is taking steps to comply with the relevant HIPAA regulations in advance of the mandatory compliance dates contained therein. Doctors Access' full compliance with the HIPAA regulations was completed on October 1, 2003.

Doctors Access' administrative, technical and physical safeguards are designed to maintain the integrity and confidentiality of our customers' data. These safeguards, discussed above as required by HIPAA, as well as all Doctors Access corporate policies, are continually being reviewed and updated as part of Doctors Access ongoing effort to protect the confidentiality of our customers' data, to comply with applicable law and remain a leader in the health care technology industry. Doctors Access is registered with Blue Cross TN, Medicare TN, WebMD, Administar, Medicare FL, OH, and IN as an approved vendor for completing HIPAA compliant guidelines.